Data Protection Policy

Xbaji Bet's Privacy Policy – Your Data Is Safe with Us

When you use Xbaji Bet, certain information reaches us. This policy transparently explains how that information is collected, where it is stored, who it is or is not shared with, and everything in between.

Last Updated: January 2026
128-bit SSL Encryption
Never sold to third parties
You Are in Control
GDPR-Compliant
Transparency in Data Collection
We are transparent about why each piece of information is collected. There is no hidden data collection.
Advanced Cybersecurity
Your data is protected through industry-standard firewalls, encryption, and regular security audits.
Your Data Controls
You retain the right to view, correct, or delete your personal information at any time.
Never Sold to Third Parties
Xbaji Bet never sells your personal information. Your data is used solely to improve our services.
Cookie Policy
A clear breakdown of which cookies are used, why they're used, and how to turn them off.
Marketing Opt-Out
You can opt out of promotional messages at any time. We never send unsolicited advertising.
Section 01

Introduction & Scope

Xbaji Bet places the highest importance on the privacy of its members. This Privacy Policy ("Policy") explains how Xbaji Bet collects, uses, stores, and protects your personal information.

This Policy applies whenever you use our website, mobile app, or any of our digital services. By creating an account or using Xbaji Bet's services, you are agreeing to this Policy.

Our Commitment: Xbaji Bet never sells, rents, or uses your personal information for any purpose without your consent. Your data is used solely to provide you with a better service.

This policy has been prepared in accordance with the applicable laws of Bangladesh and international data protection standards.


Section 02

What Information We Collect

Xbaji Bet collects information from two main sources – what you provide directly, and what is automatically gathered as you use the platform.

Type of Information Example How It's Collected
Identifying InformationName, date of birth, NIDIn the registration & KYC form
Contact InformationMobile number, emailUpon registration
Financial InformationBKash/Nagad number, transactionsPayment Processing
Usage DataGame history, login timeAutomatically
Device InformationIP address, browserAutomatically

Information we do not collect:

  • Your bank card PIN or full card number.
  • Mobile banking passwords or PINs.
  • Unnecessary biometric data.

Section 03

Purpose of Data Use

Xbaji Bet uses the information it collects solely for specific, legitimate purposes. Details are provided below:

  • Account management: Used for login, security verification, and account customization.
  • Payment Processing: To accurately process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service improvement: Usage analysis to enhance your gaming experience.
  • Legal Obligations: To comply with KYC and AML regulations.
  • Customer support: To resolve issues and provide customer support.
  • Promotional Communications: Only with your consent, to inform you about offers and bonuses.
Xbaji Bet never uses your information for sale, marketing, or to share with other companies for profit.

Section 04

Data Retention & Cybersecurity

Xbaji Bet uses industry-standard technology to keep your data secure. Our servers are fully encrypted and regularly tested through security audits.

Security Layers
128-bit SSL/TLS Encryption
All Data Transfers Encrypted
Advanced Firewall
Unauthorized Access Blocked
24/7 Security Monitoring
Real-Time Security Monitoring
Secure Data Centers
Data stored in fully isolated, encrypted storage

How Long Is Your Data Kept?

Even after an account is closed, certain information may be retained for up to 5 years as required by law. After that period, all data is securely deleted. Xbaji Bet does not retain any information beyond what is necessary.


Section 05

Sharing Information with Third Parties

Xbaji Bet never sells your personal information. However, limited data may be shared with trusted partners as necessary to keep our services running.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket – used solely to process transactions.
  • Game Providers: Limited gameplay data to ensure fair play.
  • Legal authorities: Where required by court order or government directive.
  • Security Services: Specialized security providers to guard against fraud and cyber attacks.
No Advertising Agencies: Xbaji Bet does not share your information with any advertising agencies, data brokers, or marketing companies.

Any third parties with whom we share your information are bound by the same strict confidentiality agreements as Xbaji Bet.


Section 06

Cookies & Tracking Technologies

Xbaji Bet uses cookies and similar technologies on its website and app to help enhance your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.


Section 07

Your Data Rights

Xbaji Bet believes your data belongs to you. As such, you hold the following rights:

Right to Access

The right to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

Request deletion of your data, subject to any legal obligations.

Right to Restrict Processing

You may object to your data being used for specific purposes.

To exercise any of these rights, please contact us directly at [email protected]to send us an email. We will respond within 30 business days.


Section 08

Child Protection Policy

Xbaji Bet is not intended for anyone under 18. We never knowingly collect personal information from minors.

If a minor has accidentally created an account and this comes to our attention, the account will be closed immediately and all collected data will be deleted. We urge parents and guardians to remain vigilant.


Section 09

Policy Changes & Updates

Xbaji Bet may update this Privacy Policy as needed. Any changes will be announced on the platform, and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified directly via your registered email or mobile number. Continued use of the platform after any changes constitutes your acceptance of the revised policy.


Section 10

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Chat button at the bottom right of the site
  • Support Hours: 24 Hours, 7 Days

Xbaji Bet endeavors to respond to all data protection requests within 30 business days.

FAQ

Privacy-Related Inquiries

To temporarily suspend your account (self-exclusion), go to your profile settings and select "Account Restrictions" or "Responsible Gaming" to pause your account for a set period — anywhere from 1 week to 6 months. To permanently close your account, email [email protected] with "Account Closure Request" in the subject line. Our team will process your request within 48 hours. Please make sure to withdraw your balance before closing your account.

Xbaji Bet's customer support is available 24 hours a day, 7 days a week. You can reach us through the following channels: (1) Live Chat – click the chat icon at the bottom right of the site, average response time 2 minutes; (2) Email – [email protected], typically answered within 2–4 hours; (3) WhatsApp – message us on your registered number. For urgent issues, Live Chat offers the fastest resolution. Support in Bengali is available across all channels.
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Play with Peace of Mind — Your Data Is Safe

Your privacy is fully protected at Xbaji Bet. Open an account today and enjoy safe, secure gaming.

18+ | Responsible Gaming | Terms & Conditions

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